1. Company Information

Business Name: Alibarbar Vape Australia
Website: https://www.shopalibarbarvape.com
Email: sales@shopalibarbarvape.com
WhatsApp: +61 485 932 597

2. Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak periods, promotions, or sales events, processing times may be extended.

3. Shipping Destinations

We currently ship to:

• All Australian states and territories

• Selected international destinations (subject to customs regulations)

If your location is not listed at checkout, please contact us before placing your order.

4. Shipping Methods & Delivery Timeframes

Domestic Shipping (Australia)

Delivery times may vary based on location, courier service, and unforeseen delays.

International Shipping

International shipping times depend on customs clearance and local postal services.

5. Shipping Rates

Shipping costs are calculated at checkout based on:

• Destination

• Order weight and dimensions

• Selected shipping method

Free shipping promotions may be offered from time to time and will be displayed on our website.

6. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.

Tracking updates depend on courier system availability.

7. Customs, Duties & Taxes (International Orders)

For international orders:

• Customs duties, import taxes, and fees are the responsibility of the customer.

• We are not liable for delays caused by customs processing.

• We are not responsible for confiscated shipments due to local vape regulations.

8. Incorrect Address & Failed Delivery

Please ensure that your shipping address is correct before completing checkout.

We are not responsible for:

• Orders shipped to incorrectly provided addresses

• Failed delivery attempts due to unavailable recipients

• Reshipping costs resulting from incorrect address submission

Additional shipping charges may apply for re-delivery.

9. Lost, Stolen & Damaged Packages

Lost Packages

If your package is confirmed lost in transit, we will assist in filing a courier investigation and provide a resolution based on courier outcome.

Stolen Packages

We are not responsible for packages marked as delivered by the courier but reported stolen. Please ensure a secure delivery location.

Damaged Items

If your order arrives damaged:

• Contact us within 48 hours of delivery

• Provide clear photos and order details

We will assess and arrange replacement or refund where applicable.

10. Shipping Restrictions

We reserve the right to:

• Refuse shipping to certain regions due to legal restrictions

• Cancel orders where shipping is prohibited

• Limit product quantities for shipping compliance

11. Delays & Force Majeure

We shall not be liable for delays caused by:

• Natural disasters

• Strikes

• Transport disruptions

• Customs delays

• Pandemic restrictions

• Acts beyond our control

12. Contact Information

For any shipping-related inquiries, contact us:

Alibarbar Vape Australia
Email: sales@shopalibarbarvape.com
Website: https://www.shopalibarbarvape.com
WhatsApp: +61 485 932 597